Practice Management

Mrs Janine Ellis – Practice Manager
MAMS MInstLM

Mrs Janine Ellis is the practice manager and is responsible for administrative and financial matters affecting the practice.

Mrs Christine Robson – Assistant Practice Manager

Practice Staff

Miss Lauren Ellis – IT Administrator

Mrs Alison Anderson – Reception Manager

Miss Hollie Morris – Reception Supervisor

Mrs Carole Jouan – Prescription Clerk

Mrs Tracey Fearn – Practice Secretary

Mrs Suzanne Moore – Practice Secretary

Receptionists

We have eight part-time receptionists.

These are the first members of the primary health care team you will meet, either on the telephone or at the surgery. They are fully trained to do a difficult job. Please remember that if you seem to be kept waiting or are asked one or two irritating questions they are only carrying out our policy which is aimed at making the practice run as smoothly as possible. They have to judge the urgency of your request, so please try to give them the necessary information.